YOURBESTCHEVYQUOTE.COM

What can you expect from YourBestChevyQuote.com?

Complete, comprehensive quotations for the exact model you request, NOT "stripped down" entry level prices.

Fast replies by real people, NOT automated emails or "call me for details" or "please visit the dealership" replies.

No one will hound you on the telephone demanding you visit the dealership for "final info". 

 

We as consumers buy vehicles on average once every three years. Dealerships sell several vehicles every day. Salespersons are trained to overcome objections and take control. The consumer can better understand the facts when they are presented in print and can be studied and compared at their leisure without the "noise" from a salesperson.

Rebates and discounts are clearly noted. Many consumers are lured into the dealership with discounted pricing that they do not qualify for such as “military” or “credit union”.  

This website is ALL ABOUT THE CONSUMER, the potential Chevrolet Buyer receiving exactly what they request, just the way they want it from the BEST Chevrolet dealership in their region. Nothing else.

The Everything Chevy sections of the website will feature useful information about all Chevy models including comments from owners.

This site will be built in real-time (always online - building and updating live) starting February 15, 2011. You are invited to watch it grow and can participate in its development by emailing your questions, concerns, comments and suggestions to:

quote@YourBestChevyQuote.com

Price Quotations will be available starting June 15, 2011

 

Your Best Chevy Quote Logo

Straightforward online quotations for the Chevy you want.

Soon Chevy buyers do not have to "dance with a salesperson" to get the best price
 
 

YourBestChevyQuote.com will be a different kind of lead collector. What is a lead collector? Any company that collects a consumers information such as a phone number or email address and sells that information to a third party. Who buys those leads? Any dealer who can write a good check. What does the dealer pay for YOUR lead? Anywhere from $8.00 to $32.00. How many lead collectors are there in automotive alone? Several thousand. Who are some of the bigger names that collect your info and sell it to dealers? Autotrader, Cars.com, KBB, Edmonds, and the list goes on and on. If you Google "2011 Impala Tampa”, 8 of 10 search results on the first page are held by lead collectors. Do manufacturers sell leads to their dealers too? Yes. How do lead collectors get positioned in search engines ahead of the dealers who actually sell cars? Through a process called SEO (Search Engine Optimization). Dealers typically do a poor job of SEO as they do not have the expertise in-house to compete with the middleman (lead collectors). In the last few years many SEO companies have appeared on the scene to help dealers position themselves higher in search results. Some of these SEO companies who “help” rank dealers actually have financial interests in lead collectors themselves. Our focus as lead collectors is to position ourselves ahead of dealers in search results for key word or phrases and "take cuts in the lunch line" and then sell our place in the lunch line to those who cannot run as fast as us. Why do I as a consumer need to know all of this? YBCQ will require its dealer network, the BEST Chevy dealers by region, to actually perform in the best interest of the consumer by giving them what they want, when they want it. All online without a phone number from the consumer or a visit to the dealership required to get what you have asked for. No “slick” salesperson to “bait you” or “switch you” after they wear you down. Straightforward, complete quotations for the new Chevy you want . Make no mistake, YBCQ will sell your inquiry/request for quote. It will be sold to the BEST Chevy dealer in your region who has promised to give YOU what you want the way YOU want it. 

 

Buying a New Or Used car? Five simple things you can do for yourself.

Taking control and keeping it simple, civil, and fun.
 

When you arrive on the dealers lot remember salespersons are human too. Believe it when I say you are going to be put in one of two categories when you meet the salesperson for the first time on the lot. Good Guy, Bad Guy. Just like any other introduction when we first meet someone we naturally want to make a good first impression. Often times we as buyers are so prepared to do Hand to Hand Combat with the salesperson that we forget our manners and sometimes even appear rude to them. When we are seated at the table in a restaurant and our server arrives and says "Hi folks, I'm Shelly, How are you folks doing tonight?" Do we ignore Shelly's cheerful greeting as if she had not asked a question and reply, "We'll have the special?" More than likely not. Surprisingly, many car buyers set the tone for an adversarial sales experience themselves by profiling all sales persons as Bad Guys when in reality, most are just like you and me and would like the same degree of respect as we require to feel comfortable. Sales persons DO have the ability to make your experience on the lot a pleasant one. Building a relationship is a very important first step. Listed below are four more things we can do for ourselves to take control and keep it. 

2) Spend time online and research the year make and model of the vehicle(s) you have interest in. Research the different trim levels available and evaluate need vs. cost. 

3) When you have determined the amount you want to spend for a vehicle, add to that sales tax, title fee, documentation fee, plate transfer fee or new plate cost. You now have your total out of pocket cost. If you intend to finance all or a portion of that amount, subtract the amount of cash or trade equity from that total you intend to contribute to arrive at the "amount to finance". Google "payment calculator" and select one, enter amount to finance along with the rate and term you and the vehicle qualifies for and you will have a good ballpark understanding of what your monthly payment should be. 

4) Have a good understanding of the products that will be offered in addition to the vehicle. Some claim that anything purchased in addition to the vehicle is a waste of money. There actually are some very good products available and in many cases their costs can be negotiated too. Again, Google can help out here. Search " F&I products" (finance and insurance) 

5) Vehicle insurance can be a deal breaker for a lot of consumers. Add in the cost to maintain and fuel the vehicle and you may find out you are way over your budget. Call your insurance agent or company and ask them to quote your rate for a specific vehicle before you purchase. The more miles you drive per year, the more sensitive you need to be to fuel costs. Spend as much time online as needed to research and understand the maintenance and fuel costs to be expected for the vehicle you have interest in. 

Do your homework, be vigilant and above all, start things off on a pleasant note and you will get more of what you want out of the experience. 

J.D. Power Says Customer Treatment at Store More Important than Price

November 18, 2010 | WESTLAKE VILLAGE, Calif.
By Auto Remarketing Staff

J.D. Power and Associates unveiled its 2010 U.S. Sales Satisfaction Index Study on Wednesday, and the automaker that earned the best buyer satisfaction score among luxury brands was Jaguar, while Mini earned this distinction among mass market brands.
This marked the third straight time Jaguar has been honored as the top luxury make in terms of satisfying customers.
Scores are calculated based on the following elements (with their weighted importance in parenthesis) in the new-vehicle purchasing experiences of customers:
—Working out the deal (33 percent).

—Salesperson (25 percent).

—Delivery process (21 percent).

—Dealership facility (20 percent).

Jaguar’s score was 828 (out of 1,000) and showed especially strong performances with regards to its salespeople score and the negotiation element, J.D. Power noted.

It was followed, respectively, by Cadillac and (819) and Mercedes-Benz (815), which held their Nos. 2-3 spots on the luxury side from a year ago. Rounding out the top five luxury brands were Lincoln (814) and Lexus (812).

Among mass market brands, Mini’s score was 805. J.D. Power said Mini’s strength was found largely in the dealership facility, salesperson and delivery arenas. Mini was followed by Mercury (795), GMC (792), Chevrolet (787) and Buick (784), respectively.
Sharing some more insight into the study’s findings, J.D. Power discovered that more customers are concerned with how they are treated at the store than the price on the vehicle.
In fact, 52 percent said how they are treated influenced their pick of dealership, while about two-fifths (38 percent) chose a store because of the price or a deal, J.D. Power stated.
The company also pointed out that after a buyer has chosen which store to visit, her level of satisfaction is typically most heavily influenced by how easy it was to negotiate a price. This element has more influence on satisfaction than does transaction price fairness, officials noted.
Not only that, but the negotiation process takes an average of 53 minutes, making it the most time-consuming element of the purchasing process besides choosing which vehicle to purchase, according to J.D. Power.
“The process of working out the deal is the primary indicator of whether new-vehicle buyers have a satisfactory purchase experience,” stated Jon Osborn, J.D. Power’s director of automotive.
“While there are some buyers who enjoy the negotiation process, many find it to be the most unpleasant part of purchasing a new vehicle,” he added. “It is particularly important for retailers to make this process as efficient and collaborative as possible, given its importance to overall satisfaction.”
Continuing on, J.D. Power also discovered that the proportion of buyers who stopped at multiple dealerships was at 60 percent.
Although many shoppers declined to buy at certain dealerships because they didn’t have their desired model, about a fifth (18 percent) of customers didn’t buy because they believed they were not treated properly by the store’s sales staff, according to J.D. Power.
The study further noted that equally common complaints covered “too much sales pressure” from salespeople or the salespeople not having enough information. Customers also cited impolite staff and salespeople who weren’t “being straightforward.”
“With new-vehicle retail sales remaining soft and manufacturers spending considerable amounts on incentives to get customers into showrooms, the value of prospects coming in to a dealership is extremely high,” Osborn shared.
“Dealers cannot afford to drive away customers through poor treatment. In addition, most of these rejecters go on to purchase a different brand of vehicle entirely, meaning that both the individual dealer and the automaker lose out,” he added.
Next up, J.D. Power looked at how crucial the online element remains. In fact, 79 percent of new-vehicle customers turned to the Web while auto shopping and almost a quarter (24 percent) asked dealers for a quote.
Interesting enough, shoppers who asked for quotes typically expressed greater satisfaction when it came to negotiation and price than those shoppers who didn’t ask for a quote.
That said, this same group of shoppers asking for quotes were usually not as satisfied with the sales process length. J.D. Power suggested these shoppers may have been anticipating that the sales process would go faster.
“Dealers need to streamline the new-vehicle buying process for customers who do a lot of research online,” Osborn noted. “These buyers tend to be affluent, well-informed and time-sensitive. They generally know the exact vehicle they want and how much they expect to pay for it.
“Despite often having little familiarity with the dealership they are buying from, they want to get in and out as quickly as possible. Dealers need to balance respect for the customer’s time while still providing what the customer needs,” he concluded.
J.D. Power provided the following charts of automaker rankings in the SSI:

Buyer Index Ranking

Luxury Brands

(Based on a 1,000-point scale)

 

 

Brand

Index score

JDPower.com Power Circle Ratings 

For Consumers

 

Jaguar

828

5

 
       

Cadillac

819

4

 

Mercedes-Benz

815

4

 

Lincoln

814

4

 

Lexus

812

4

 

Land Rover

809

4

 
       

Porsche

800

3

 

BMW

799

3

 

Luxury Segment Average

798

3

 
       

Acura

782

2

 

Infiniti

768

2

 

Audi

764

2

 

Volvo

754

2

 
   
     

Buyer Index Ranking

Mass Market Brands

(Based on a 1,000-point scale)

 

 

Brand

Index score

JDPower.com Power Circle Ratings 

For Consumers

 

Mini

805

5

 
       

Mercury

795

4

 

GMC

792

4

 

Chevrolet

787

4

 

Buick

784

4

 

Ford

770

4

 

Hyundai

765

4

 

Chrysler

764

4

 
       

Suzuki

759

3

 

Kia

753

3

 

Mass Market Segment Average

751

3

 

Honda

750

3

 

Subaru

747

3

 

Toyota

742

3

 

Scion

736

3

 
       

Mazda

727

2

 

Volkswagen

719

2

 

Dodge

714

2

 

Jeep

714

2

 

Ram

714

2

 

Mitsubishi

707

2

 

Nissan

707

2

 
 

 

Comments

Submitted by Thomas A. Kelly  (not verified) on February 14, 2011.

Old school sales tactics are not appreciated by today's online buyer. This study confirms that many in the industry still lag in giving the buyer what she wants. Get in and get the information they want, given to them the way they want it and get out. Many dealerships today still attempt to lure prospective buyers to the dealership to do hand to hand combat with a trained salesperson. Tempting the buyer with a nugget of information that is likely too good to be true. While price is important and a dealer must be competitive, the study confirms the BEST price may not always be the LOWEST price.

www.yourbestchevyquote.com  Fast and complete online price quotations from America's BEST Chevrolet dealers. Lowest possible price provided by the top Chevy dealer by region who adheres to the Online Automotive Sales Code of Conduct.

 

Submitted by James Schaefer  (not verified) on November 29, 2010.

The consumer wants to be thanked for giving that dollar out of their back pocket. This is a perfect example that the well informed consumer has more choices then ever. What are dealerships going to do to seperate themselves from the rest? Treat your customers like they want to be treated! 

Submitted by Delia Passi  (not verified) on November 18, 2010.

Women make the majority of car purchases and influence most car purchase! Smart dealerships are earning the WomenCertified Seal of Excellence so they can be recognized for their commitment to better sales and service. Make it easy for customers to choose you!

Submitted by Anonymous  (not verified) on November 18, 2010.

At Legends Cadillac, Hummer, Saab, we are committed to exceeding all the expectations of our customers, and I will do everything possible to provide you with a remarkable sales experience along with the highest level of customer service you have ever experienced. Over the years, our loyal customers and emplyees have helped maintain our dealership's reputation. In fact, it was one of our customers who coined the phrase "Legends-it's like no place else!"

Submitted by Delia Passi  (not verified) on November 18, 2010.

Really love your commitment to the customer experience. We are on a mission to identify women friendly businesses and help women find those businesses! If you are interested in learning how you can earn the WomenCertified Seal of Excellence, call us at 954-922-0846

Submitted by Kevin King (not verified) on November 18, 2010.

Interesting article

Read more: Auto Remarketing | J.D. Power Says Customer Treatment at Store More Important than Price http://www.autoremarketing.com/content/trends/jd-power-says-customer-treatment-store-more-important-price#comment-507#ixzz1DwP439hY

 

Copyright © 2011 YourBestChevyQuote.com